L&S Engineers reduces error rate by half

Founded in 1971, L&S Engineers is the country’s leading retailer of spare parts for organisations in the construction, plant hire and groundcare industries.

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The challenge

In 2020, the business needed to upscale its warehousing operations to combat ongoing and intensifying bottlenecks.

The fall-out of Brexit and COVID-19 massively contracted the labour market and caused ongoing supply chain disruptions. As well as L&S’ growing storage requirements, the business was struggling with picking accuracy and overflowing bins whilst attempting to improve working conidtions for the staff,

While these challenges were exacerbating across the industry, L&S’ innovation and pre-existing technology investments had put them at an advantage.

One of the biggest improvements we’ve seen is the reduction of picking errors. We’ve got a pick-to-light system that highlights the bin to pick from. Because we’re at a fixed station and we’re not trying to do the operation at the bin, we’ve seen our error rate reduce by half.
Ian Shay, Commercial Director
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